Sales Support & Operations Coordinator

Sales Support & Operations Coordinator

Team Support Midlands are pleased to be recruiting on behalf of their client for an experienced Sales Support & Operations Coordinator to join their team on a permanent basis.

Salary:£22-23k per annum

Hours: Mon-Thurs 8.30-5pm and Fri 8.30-4.30pm

Role: Processing sales and purchase orders and returns efficiently, working to tight deadlines, adapting to the various demands of the role. Liaising with suppliers and hauliers daily to ensure the most cost-effective method of supply is achieved. Providing clear and concise communication to customers from order receipt to supply, regularly updating them on their order progress.

Duties: Liaise with customers and suppliers by telephone, fax and email

Produce and send pricing schedules to customers as required

Process sample requests including web requests

Provide specific data sheets as requested

Along with Area Sales Manager ensure accurate use of CRM diary, ensuring all client appointments are logged and follow up calls/emails

Use of CRM to track enquiries through to order completion

Ensure accurate placement of orders with manufacturers and suppliers

Arrange cost effective international transportation of orders to the UK

Organise express and container deliveries direct to site

Organise UK transportation

Prepare Sales order documentation for despatch

Collating new product code details for stock loaders to be added to Sage

Continuously monitor all stocks allocated to Live Sales Orders for pro-forma and account customers

Liaise with Credit Control regarding new accounts, account limits, on hold orders for despatch

Process Sales Returns

Offer customers add on products to increase sales

Experience: Previous experience in a similar role is essential

Outstanding communication skills both written and verbal

Highly motivated self-starter with a positive, professional attitude and strong work ethic

Evidence of strong analytical skills and strategic thinking

Immediate start available

Please click to apply or call Laura Pritchard on 0121 523 1089 for more information

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