Customer Care Advisor

Customer Care Advisor -001-11-30T00:00:00+00:00

This is a Team Support vacancy who are operating as an employment agency.

Our client is a leading eyewear distributor based in Bromsgrove.They are looking to recruit a Customer Care Advisor to join their friendly team.

The role involves:

– Answering phone calls to customers/sales reps

– Processing day to day orders via the phone and website

– Answering queries from customers e.g. chasing missing orders/out of stock frame information

– Admin roles such as filing/activating website accounts/sending catalogues out for new customers

– Offering head office support for our 9 person National Sales Team e.g. providing address details, setting up website accounts on their behalf.

– Reporting to Customer Care Supervisor who will organise your work when not on the phone.

We are looking for a candidate full time on a straight permanent role, Monday – Friday 9-5pm.

To apply please submit your CV or call Liz on 0121 5231089.

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