Parts Advisor/Technician (HGV)

Parts Advisor/Technician (HGV) -001-11-30T00:00:00+00:00

Team Support Midlands are pleased to be recruiting on behalf of their client based in West Bromwich for 2 Parts Advisor / Technicians (with HG/Truck and Van experience)

Hours: 40 per week

Salary: £18-22k per annum DOE

Duties: Answer calls/respond to emails & create sales order

Handle customer enquiries both by telephone and email

Research required information using available resources

Manage trade counter enquiries whilst determining products required by customers and suggest alternative or additional items related to their order

Manage and resolve complaints

Update existing customer information as well as adding new customer details

Process orders, forms and applications

Maintain counter area displays of merchandise in an orderly and attractive manner

Follow up customer calls

Experience: Previous experience and knowledge of Parts relating to HGV Trucks and Vans is essential for this role

Understanding of competitive prices in the marketplace

Good verbal and written communication skills

Computer literate

Good attention to detail

Please click to apply or call Laura Pritchard on 0121 523 1089 for more information

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